Subprocessors

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Cloudnosys has retained the following companies to provide a discrete service to Cloudnosys for purposes of enabling a portion of the Cloudnosys branded SaaS services/products. These providers may perform a processing function for data provided by customers and such data may include Personal Data under and as defined by the General Data Protection Regulation (the GDPR). These third parties are subject to contractual terms that meet the requirements of all applicable data protection regulations, including confidentiality and information security requirements that are at least as rigorous as required by the GDPR. You will see certain Cloudnosys affiliates are listed below. That is because the employees of such entities may be involved in fulfilling certain services related to the Cloudnosys branded products and services (e.g. follow-the-sun support; operational activities; back office functions; professional services and sales activities).

Amazon Web Services

  • Third party provider of on-demand cloud computing platforms
  • U.S.A. and/or local in-region legal entity if specified in your agreement

Google Cloud Platform

  • Third party provider of on-demand cloud computing platforms
  • U.S.A. and/or local in-region legal entity if specified in your agreement

Atlassian, Inc.

  • Third party provider of support issue tracking and support infrastructure solution Jira
  • U.S.A.

Tidio

  • Third party provider of collaboration tools used to power the Cloudnosys user community portal and communication.
  • U.S.A.

Microsoft, Inc.

  • Third Party provider of business intelligence solution Power BI used to improve the Service by analysis of high level usage patterns and Azure Cloud services.
  • Third party provider of on-demand cloud computing platforms.
  • U.S.A. and/or local in-region legal entity if specified in your agreement.

Salesforce.com, Inc. (And Affiliate companies)

  • Third Party provider of CRM and support portal solutions.
  • U.S.A.

Locations:

Cloudnosys will store customer data processed in connection with the Cloudnosys branded products and services while at rest in a tenant provisioned in either Australia, the European Union, the United Kingdom, or the United States. Minor amounts of Customer Data may be accessed by Cloudnosys personnel outside of the applicable geo in either Australia, the European Union, United Kingdom, India, or the United States incidental to support provided as necessary to help ensure the proper functioning of and improvement to the Service on a 24/7 basis.

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