Collection and Use of Personal Information
What personal information we collect
- When you register for our services we collect a variety of information including your Full name, email address, organization, and phone number.
- When you share reports or invite other people to access your Cloudnosys account we may collect information about those people such as their names, and email addresses.
- When you register cloud accounts that you wish us to retrieve data from, we collect a variety of information about those accounts including the name of the account holder, organization, user name, access keys, and passwords.
How We Use Your Personal Information
- We use personal information to help us create, develop, operate, deliver, and improve our products, services and content as well as for fraud prevention.
- From time to time we may use your personal information to send you important notices about changes to our terms of service and policies.
- We may also use personal information for internal purposes such as auditing, data analysis and research to improve our products.
Collection and Use of Non-Personal Information
We also collect data in a form that, on its own, does not allow us to identify or contact a specific individual
or account holder. We may use, transfer or disclose non-personally identifiable for any purpose.
The following are examples of non- personal information that
we collect and how we may use it:
- When you visit our website, we may collect technical and navigational information, such as web browser type, Internet protocol address, language, location, time zone, unique device/browser identifier, and URLs requested so that we may better understand customer behavior and improve our services, and content.
If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.
Cookies and Other Technologies
Cloudnosys’s website, services, and content use “cookies” and other technologies such as Web Beacons and pixel tags. These technologies are used to deliver our services as well as to help us better understand user behavior.
“Cookies” are alphanumeric identifiers in the form of data files that are inserted and stored by your Web browser on your computer’s hard drive. We may set and access cookies on your computer to monitor usage history and to store your preferences and login information.
Most Internet browsers will allow you to stop cookies from being stored on your computer and to delete cookies stored on your computer, however, if you choose to eliminate cookies, the functionality of the Service will be significantly impaired and it will not operate properly.
We, or third party service providers acting on our behalf, may use Web beacons (or Pixel Tags) to collect certain usage information. Web beacons are images embedded in a web page or email for the purpose of measuring and analyzing website usage and activity.
We use this information to provide, enhance and improve our services and content as well as to monitor and analyze its usage by our user base. Web beacons may also be used for the technical administration of our services, to better tailor our websites to user needs, to generate and derive useful data and information concerning the interests, characteristics and usage behavior of our users, and to verify that our users meet the criteria required to access the services.
Pixel tags are also used to enable us to send email messages in a format a customer can read. They also tell us whether email has been opened. We may use this information to reduce, tailor, or eliminate messages sent to our user base.
In some of our email messages we use a “click-through URL” linked to web pages on our websites. When recipients click on these URLs a separate web server records their click before arriving at the destination. We use click-through data to help us determine interest in particular content or topics. If you prefer not to be tracked in this way you should not click on textual or graphic links contained in our emails.
As is true of most websites, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data.
We use this information to analyze trends, to administer our website, to learn about user behavior.
Disclosure to Third Parties
Personal Information will only be shared by Cloudnosys to provide or improve our product, services, and content. It will not be shared with third parties for their marketing purposes without your permission. If we ever were to engage in any onward transfers of your data with third parties other than our agents, we would provide you with an opt-out choice to limit the use and disclosure of your personal data.
If you register to attend a co-sponsored online or live event, we may share your registration data with the other event sponsors. Each event sponsor will be responsible for their own use of your registration data.
It may be necessary to share or disclose your personal information when we reasonably determine that the disclosure of such information is necessary or appropriate:
- To enforce our rights against you or in connection with a breach by you of our Terms of Service
- To prevent any activity we consider to be prohibited or illegal or damaging to our Service or other users.
- When required by any applicable law, legal process, litigation, and/or requests from public and governmental authorities within and outside your country of residence.
In addition, your personal information may be transferred to a third party as a result of an asset sale, acquisition, merger, reorganization or other change of control or if we sell, merge or transfer any part of our business. Part of the sale may include your Personal Information.
Access to Personal Information
We do our best to keep your personal information up to date, to the extent that you provide us with the information needed to do that. You can review, update, and correct the personal information you provide us by logging into your account https://pro.cloudnosys.com/user/login. For other personal information we possess, we will provide you with access for purposes of correcting or deleting the data if law or other legitimate business purposes do not require us to retain it.
We may choose to decline an access request if it jeopardizes the privacy of others, is extreme in its practicality, or for which access is not required by local law. You may make access, correction, or deletion requests by contacting us at [email protected]
We only store data about you for as long as it’s reasonably required to fulfill the purposes under which it was first provided by you unless a longer retention period is required or permitted by law.
Protection of Personal Information
We take precautions — including technical, administrative and physical measures — to safeguard your information. We use a combination of firewall barriers, data encryption techniques and authentication procedures, among others, to maintain the security of your online session and to protect your personal information and our systems from unauthorized access. We also enforce physical access controls to our buildings and files.
Your personal information is stored and located on a secure server behind a firewall. We only authorize access to personal information for those employees, contractors and agents who need to know that information in order to deliver, operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
Certain personal information, such as your cloud account credentials, is also stored and located on a secure server behind a firewall where we use encryption to secure that data both in storage and when in transit. Only our admins have the ability to access unencrypted versions of your cloud account credentials.
Third Party Sites and Services
Privacy Changes and Questions