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Troubleshoot Cloudxray

Welcome to the Troubleshooting guide for Cloudxray. Whether you’re new or experienced, we’re here to help you get the most out of Cloudxray.

Please note that this guide is continuously updated to address new issues and enhancements. Check back regularly for the latest troubleshooting tips and solutions.

Deleting Cloudxray Scanning (on-demand) Resources #

  1. Log in to the AWS console using https://console.aws.amazon.com/ec2/. This link will take you straight to your EC2 page.

  2. Terminate all the EC2 instances with the tags of key β€œName” and value β€œScanner-*”, in all the enabled regions.

    All scanning instances have a name similar to this pattern: β€œScanner-[region-name][availability-zone]”. For example, β€œScanner-ap-southeast-1a”, β€œScanner-us-east-1b”, and β€œScanner-us-east-1c”.

  3. Deregister the Amazon Machine Images (AMI) with the tags of key β€œName” and value β€œcxray-scan-*”, in all the enabled regions.

  4. Delete the EBS Snapshots with the tags of key β€œName” and value β€œcxray-scan-*”, in all the enabled regions.

  5. Delete the EBS volumes in all the enabled regions, in your AWS account, with status β€œAvailable” and deployed by Cloudnosys.

Deleting Cloudxray Scanning (on-demand) Resources #

  1. Log in to the AWS console using https://console.aws.amazon.com/

  2. Go to the β€œCloud Formation” service and select the region you opted to deploy Cloudxray in.

  3. Select the stack named β€œcloudnosys-scanner-***” and click on the Delete button.

  4. This will start deleting all the resources deployed by Cloudnosys in your AWS account except the stack named β€œCloudnosys-Security-Role”.

  5. Wait for the successful deletion of the stacks and then delete the β€œCloudnosys-Security-Role” stack.

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