Welcome to the Troubleshooting guide for Cloudxray. Whether you’re new or experienced, we’re here to help you get the most out of Cloudxray.

Please note that this guide is continuously updated to address new issues and enhancements. Check back regularly for the latest troubleshooting tips and solutions.

Deleting Cloudxray Scanning (on-demand) Resources Manually #

1. Log in to the AWS console using https://console.aws.amazon.com/ec2/. This link will take you straight to your EC2 page
   
   
   
2. Terminate all the EC2 instances with the tags of key “Name” and value “Scanner-*”, in all the enabled regions.
   
   
   All scanning instances have a name similar to this pattern: “Scanner-[region-name][availability-zone]”. For example, “Scanner-ap-southeast-1a”, “Scanner-us-east-1b”, and “Scanner-us-east-1c”.
   
   
   
3. Deregister the Amazon Machine Images (AMI) with the tags of key “Name” and value “cxray-scan-*”, in all the enabled regions.
   
   
4. Delete the EBS Snapshots with the tags of key “Name” and value “cxray-scan-*”, in all the enabled regions.
   
   
5. Delete the EBS volumes with the tags of key “Name” and value “cxray-scan-*” in all the enabled regions.

Deleting Cloudxray Completely #

1. Log in to the AWS console using https://console.aws.amazon.com/
   
   
2. Go to the “Cloud Formation” service and select the region you have selected for Cloudxray deployment.
   
   
3. Select the stack named “cloudnosys-scanner-***” and click on the Delete button.
   
   
4. This will start deleting all the resources deployed by Cloudnosys in your AWS account except the stack named “Cloudnosys-Security-Role”.
   
   
5. Wait for the successful deletion of the stacks and then delete the remaining stack named “Cloudnosys-Security-Role“.